When: Tuesday, October 22, 5:30 pm-7:30 pm (members arrive at 5:00pm for board elections)

Where: Can Can Brasserie

3120 W Cary St, Richmond, VA 23221

Join us on Tuesday, October 22nd for a 3-course plated dinner as we hear from National speaker, Dana Kadwell on connecting work culture to the client experience.

Connecting Culture with Client Experience: A Winning Strategy

Marrying an amazing work culture with bespoken client experiences is the recipe for success–it’s as simple as that. Giving your team the tools for personal growth and autonomy resonates deeply within your work environment, and clients will reap the benefits of that connection and investment ten-fold. At the helm of multiple successful businesses, Courtney & Dana will share their insight for empowering your team and improving your client experience to reach new milestones in your business.

Takeaways include:

Discovering the importance behind shared team values, as well as recognizing and appreciating different personalities.

How to effectively set expectations and establish clearer communication to give your client the event of their dreams.

Pulling back the curtain on team culture and how it inherently affects the overall client experience.

Menu to include a display of Fromage & Salami, choice of Scallops “Thermidor” Boeuf Bourguignon, or Chef's choice Vegetarian/Vegan, Trio of Macarons, and two drink tickets for beer, wine, and a signature cocktail.

THANK YOU TO OUR EVENT SPONSORS!